Questions

House cleaning questions, answered

Everything people ask us before they book. If your question is not here, call or email and we will answer it.

01

Pricing

How much does house cleaning cost?

A one-time clean starts at $155 for a one-bedroom, one-bathroom home. The price rises with bedrooms, bathrooms ($20 for each extra bathroom) and square footage. You see the exact price online before you book.

Do recurring visits cost less?

Yes. From the second visit, weekly cleaning saves 20%, every two weeks saves 15% and monthly saves 10%. The lowest recurring price is $124 a visit.

What is the First Time Clean?

A detailed first clean for any home that has not had a professional clean in the last month. It adds $100 to $250 depending on bedrooms.

How much is a move-in or move-out clean?

It adds $150 to $350 to the price of your clean, depending on bedrooms.

Can I pay by the hour?

Yes. Hourly cleaning is $75 per cleaner, per hour.

Is sales tax added?

Yes. 7% sales tax is added at checkout.

02

What is included

What does a standard clean include?

Dusting, vacuuming and mopping throughout, kitchens and bathrooms cleaned and disinfected, beds made and trash emptied. The full list is on our checklists page.

What is not included in a standard clean?

Inside the oven, inside the fridge, inside cabinets, laundry, dishes and exterior windows. Inside the oven, fridge and cabinets, interior windows, walls and blinds can be added when you book.

Do you bring your own supplies?

Yes. We bring all the products, equipment and supplies needed for your clean.

Do you move furniture?

We vacuum under furniture during a First Time Clean, but we do not lift anything over 20 pounds.

03

Booking and scheduling

How do I book?

Online at any time, which takes less than a minute, or by phone on 412-981-1122, Monday to Friday 9 AM to 6 PM and Saturday 9 AM to 3 PM.

Do you offer same-day cleaning?

Same-day appointments are not available online. Call us to ask about the soonest time.

Do I need to be home?

No. You can leave a key or a door code, or be there to let us in. If we cannot get in at the scheduled time, it counts as a late cancellation.

What about pets?

Let us know when you book. We ask that pets are secured or kept in one area while we clean.

04

Payment and cancellation

When is my card charged?

Your card is held 24 hours before your clean and charged the day after it is done.

What payment do you accept?

Credit and debit cards only. We do not accept cash or checks.

What is your cancellation policy?

Cancelling or rescheduling is free with at least 24 hours notice. With less notice there is a cancellation fee of up to the full price of the clean.

What if I am not happy with the clean?

Tell us within 24 hours and we come back to put it right at no charge.

05

Trust and safety

Are your cleaners background-checked?

Yes. Every cleaner is background-checked and interviewed in person.

Are you insured?

Yes. Each cleaner carries their own insurance, and Wexford Cleaning carries its own as well.

Will I get the same cleaners each time?

Recurring clients get the same team each visit.

Where do you clean?

Wexford, Pittsburgh and 45 more communities across Allegheny, Butler and Beaver counties. Every town and ZIP code is on our areas page.

Still have a question? Call 412-981-1122 or email admin@wexfordcleaning.com.

Ready for a home you can relax in?

Book online in under a minute, or call us and we will set it up for you.